Shipping & Returns
Do you offer free shipping?
Yes, we offer free shipping on all products across our store. There are no hidden charges—what you see is what you pay.
Where do you deliver?
We offer PAN India delivery to all serviceable pin codes across India. No matter where you are, your FineLiving order will reach your doorstep.
What are your shipping times?
Orders are typically dispatched within 3 working days of placing the order.
Our standard delivery timeframe is 5 to 12 days, depending on your location.
Once dispatched, we will send you an email with shipment and order tracking details, so you can follow your package every step of the way.
What if my product is defective or damaged?
If your item arrives damaged or defective, you're eligible for a free return or replacement.
Please email us at prashant@warpfy.com with:
- A video recording of the unboxing process
- Clear images of the damaged part(s)
📌 Note: We strongly recommend recording a video while opening the package. Without this proof, we will be unable to process your return or refund. We’ll initiate your refund or replacement within 7 working days of validating the request.
What if I receive a wrong product?
In case you receive a wrong item, we will arrange a free replacement for you. Please contact us at prashant@warpfy.com with the details and a photo of the received product. We’ll take care of the rest.
How do I track my order?
Once your order is shipped, you will receive an email with tracking details.Use the tracking link to monitor your shipment's progress until it reaches you.We ensure real-time updates for a smooth and transparent delivery experience.
How can I contact customer support?
For any assistance or questions, feel free to reach out to our support team at prashant@warpfy.com.We’re here to help and will respond to your query as promptly as possible.
We hope this FAQ helps answer your questions about our shipping and returns policies. Thank you for shopping with Fine Living Company!